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Spotify Challenges Ruling Over “Unconscionable” Way It Forces Users Into Arbitration

Streaming giant Spotify has filed a notice of appeal to the 9th Circuit concerning a federal judge’s recent decision not to force two of its users into arbitration. Gregory Ingalls and Tony Hong are looking to lead a class action lawsuit over a common feature in entertainment subscription services.

They signed up for Spotify’s premium service upon a three-month discount offer and claim that Spotify failed to adequately inform them that it would automatically renew their subscriptions at the full price once their trial period had ended. After a lawsuit was filed contending that their affirmative consent was need under California law, Spotify moved to compel arbitration pursuant to a Terms and Conditions agreement.

Source: Hollywood Reporter

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